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FAQ

PAYMENT

In which currency will my purchase be made?

We charge in the currency you have selected while shopping. Please note, all subscription orders (including add-on purchases) are charged in USD.
What payment methods do you accept?

We accept most credit cards, PayPal, Apple Pay, Google Pay and Klarna in select countries. At checkout you will see the options available in your country.

ORDERING ONLINE

How do I cancel my order?

If you wish to cancel your order, please contact us as soon as possible and we will do our best to issue a refund. Unfortunately, we’re unable to cancel an order once it has been shipped.
Can I change or cancel to my order after I have placed it?

If you wish to change or cancel your order, please contact us as soon as possible and we will do our best to help you. Unfortunately, we’re unable change/cancel an order once it has been shipped.
Do I need an account to place an order online?

You do not need to create an account to place an order. We recommend it for easier checkout in the future, but it is possible to checkout as a guest.